Case study        ​​

One of the leading US based Fortune 50 technology company that designs, manufactures, and markets mobile communication and media devices was looking to improve customer experience in their support website.

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How BRIDGEi2i helped the client to
 
  • Increase intent completion rate for customers by 7%
  • Increase customer satisfaction of the support website visitors
  • Reduce customer support cost by reducing the number of calls to the support centers
 
    

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